Privacy Policy


National Research Associates, Inc. (NRAI) respects your concerns about maintaining the privacy of your personal data that is submitted to us by our clients in connection with the employment background and credential verification services that (NRAI) provides to such clients. These clients are the current and prospective employers of individuals who have submitted personal data in connection with their current or prospective employment. This Privacy Policy covers all the information practices of (NRAI) and describes the principles (NRAI) will follow with regard to information submitted by our clients via the (NRAI) web site and to other data that we collect from third parties and other sources in connection with the services we provide. These principles will be implemented by all (NRAI) personnel. All data shall be collected, stored and used in compliance with applicable law, which may include the federal Fair Credit Reporting Act (“FCRA”).

(NRAI) Is Committed to Privacy and Data Protection Around the World:

(NRAI) acknowledges both the duty of trust and care that we have to maintain the privacy of personal data we collect and store and our legal obligations as a consumer reporting agency.

Personal Information

Whenever data is entered into or retrieved from the (NRAI) website and with regard to data we collect from third parties and other sources for purposes of performing pre-employment screening and credential verification services, we apply the following principles:

  • Use and Transfer of Information:

Our clients provide us with your personal information through our web site and other electronic means in connection with our preparing a report for such clients. Such personal information may include your history of employment and other credentials related to your prospective employment. (NRAI) will use such information only for the purposes of performing pre-employment background screening and credential verification services, including to verify the accuracy of the personal information and to check on references.   In addition to the data that is submitted to (NRAI) by our clients, (NRAI) may collect data from third parties, such as contact information, public records, biographical information, credit and other lawful sources. (NRAI) may prepare interview notes, comments from references and a record of our contact with individuals. We may provide all such information to our client (your current or prospective employer) in one or more reports. (NRAI) may also collect email correspondence from visitors to this site who send email to (NRAI).

In connection with our providing services, we may, in some instances, employ other companies and individuals, as our subcontractors, to perform functions on our behalf. All such contractors are required and obligated to use and maintain the confidentiality of personal information in a manner consistent with this Privacy Policy. These companies may not share any such information with any third party, other than with (NRAI). Except as described in this Privacy Policy, we will not use or otherwise disclose any of the personal data that you provide or that we collect from third parties or other sources.

  • Confidentiality:

We will never sell personal data to a third party. Although, we may hold or process your personal data that our client submits or that we collect from third parties or other sources. We may, however, disclose personal data in response to a court order or other legal obligation.

  • Retention:

Pursuant to the FCRA, we must maintain any reports which we generate for a minimum period of five (5) years.

  • Choice:

If you do not wish to have your personal data made available to our client (your current or prospective employer), please do not submit any such information to us through our client. By submitting information, you are agreeing to (NRAI)’s disclosure of information that is submitted about you to our client and to our sharing that information with (NRAI) for the purpose of data processing, as described above, and to our subcontractors.

  • Accuracy:

Although we make every effort to ensure that the data we collect and store about you is as accurate as possible, (NRAI) does not vouch for, and is not responsible for, the accuracy of data about you that may be supplied by our clients or any other third-party sources of information.

As provided in this Privacy Policy, you may have access (as described below) to personal data about you, including for the purpose of correcting any inaccuracies, pursuant to the FCRA.

  • Access:

All subjects of consumer reports have the right of access to any reports (NRAI) produces and maintains on them under the guidelines set forth in the Fair Credit Reporting Act. You may contact (NRAI), as set out at the end of this Privacy Policy, at any time to determine whether we hold any personal information about you and to obtain access to that information. We will only afford you access to your data upon valid proof of identity, including proper verification and confirmation that you are the individual who is entitled to request access. If, for good reason, we are unable to provide you with access to your data or to correct data, we will let you know. Otherwise, we will mail to you if you are a U.S. resident a copy of the report about you within 7 days, as it has been provided to your current or prospective employer, at no charge (as mandated by the federal Fair Credit Reporting Act). (NRAI) stores all personal information in electronic form.

  • Security:

(NRAI) will take all appropriate measures to assure the security of personal data.   (NRAI)’s web site and any data transmitted to or from it are protected by a secure socket layer (SSL) key which encrypts the data. All data is stored in a server in a secure, encrypted manner. Access to those servers is strictly limited to network administrators and other authorized personnel of (NRAI), who have been trained to protect against loss, misuse, unauthorized access, disclosure, alteration or destruction of personal data under (NRAI)’s control. We take pride in our technology and our security policies.

(NRAI) reserves the right to amend this Privacy Policy at any time without notice. If we decide to change this Privacy Policy, we will post those changes here so that you will always know how we will use the information that is collected about you. Regardless of any amendments to this Privacy Policy, we will never use your information in a material new way (a way not stated in the current privacy policy) without first providing you a direct and meaningful opportunity to opt-out or otherwise prevent that new use.

Personal Information Disclosure: United States or Overseas

Applicants personal information will not be transferred to third parties outside the United States or its territories. However, in those instances where our client has requested an international background check, i.e., court records, employment or education verification we will attempt to contact the employer or school directly. If we have to use a researcher to complete this verification assignment, we will only release minimal information in order to safeguard the applicants personally identifiable information (PII). Please contact our Chief Compliance Officer at the address listed below.

Contact Information

Chief Compliance Officer
Consumer Relations
National Research Associates, Inc.
2138 Silas Deane Highway
Rocky Hill, CT 06067
Phone (800) 334-1551

Effective January 14, 2019